All passengers are allowed to carry 1 piece of hand luggage with a maximum weight of 10kgs. Hand Luggage is restricted to the following:
Any piece of baggage exceeding these dimensions (oversize bag) but within the allowed weight shall be accepted as hold (checked in) luggage at a charge.
Jambojet does not have a checked in allowance but passengers can purchase up to 2 checked in (hold) bags as they require. Passengers with hold luggage can purchase baggage allowance from differing weight groups.
Any baggage that exceeds the paid baggage allowance bought will attract an excess fee as listed below and also in our Fees page.
Infants not occupying a seat can also carry 1 piece of hand baggage and a fully collapsible stroller.
You must be able to activate any electronic devices (e.g. cd players, laptops, video cameras) at the security checkpoint. If you are unable to do so, you must pack these items in your checked baggage.
In addition, passengers are not allowed to carry the following items in their hand baggage for passengers’ safety and security reasons. To minimize inconvenience, you are advised to check in or put these items in your checked baggage instead:
Please note that these items will be retrieved at the boarding gate by the local authorities and depending on local conditions, the items may not be returned to you.
Examples of personal items permitted in carry-on baggage include:
Before proceeding to the departure area, please check and ensure that your hand baggage quantity, weight and dimensions meet the recommended guidelines. The airport authorities have placed hand baggage sizers at check-in counters and at the entrance to departure halls. Please use these sizers to ensure that your hand baggage size conforms to the stated measurements.
If your hand baggage does not conform to the size specified, airline personnel may disallow entry into the departure area. You will then have to return to the check-in counter.
*Please note that any unbooked or additional baggage will be charged at a higher airport rate (double the published rates above). Kindly endeavour to book in advance.
Should you need further assistance, please consult our airline passenger handling staff.
Starting 02nd October 2017 the following baggage rates apply*
|Prepaid Baggage||Pricing Levels in Ksh|
|0 - 20Kgs||750|
*Please note that these schedules may be subject to change.
*Airport baggage rates are double the standard baggage rates.